Verde Energy USA Privacy Policy: Effective October 21, 2015

At Verde Energy USA, we are committed to protecting your privacy as a visitor to our web site (our “Site”), as an applicant for service and as a customer. The following disclosures describe our privacy practices applicable to the personally identifiable information of our visitors, applicants for service and customers. This disclosure statement takes the place of all previous notices or statements of Verde Energy USA involving privacy and use of consumer information and is subject to change at any time.

This Policy applies to all visitors to our Site, applicants for service and customers. This Policy applies to Verde Energy USA, Inc. and all of its affiliates, including Verde Energy USA Illinois, LLC, Verde Energy USA Maryland, LLC, Verde Energy USA Massachusetts, LLC, Verde Energy USA New York, LLC, Verde Energy USA Ohio, LLC, and Verde Energy USA Texas, LLC (collectively, “Verde Energy”).


We collect, retain, and use personally identifiable information about you when we reasonably believe that it will help us in the conduct of our business or the provision of products, services, and other opportunities to you. We collect personally identifiable information voluntarily provided by you, such as when you sign up for one of our products, request further information, or send us an e-mail. This information may include your name, postal/service address, previous address, utility account number, social security number, telephone number, e-mail address, birthdate, and credit information, as well as the content of the request. We may also collect information about you from several other sources, including information about your transactions and experiences with us (for example: account balances, account activity and usage, and payment history), and information we receive from consumer reporting agencies and other outside sources (for example: creditworthiness, credit history, and employment verification).

Verde Energy uses the information it collects to allow us to provide the products and services you have chosen and to manage and develop our business and operations, including:

  • Establishing, managing and terminating business relations with you;
  • Reviewing the products and services that we provide to you;
  • Obtaining credit approval;
  • Informing you of our products and services other than those that you have specifically requested;
  • Informing you of products and services that carefully-selected third parties offer that may be of interest to you;
  • Responding to your comments or requests for information;
  • Protecting us against error, fraud, theft and damage to our goods and property;
  • Enabling us to comply with applicable law or regulatory requirements; and
  • Any other reasonable business purpose.

At times, Verde Energy may share this information with third parties that are performing these services for Verde Energy. We require that the third parties hold the information we provide them in confidence. We also require that the third parties not use the information for any purpose other than the particular purpose for which the information is provided.

Verde Energy reserves the right to share your personally identifiable information with third parties or to use your IP address, device or server to identify you if we believe such action is necessary in order to (1) conform with the requirements of the law or to comply with legal process served upon us; (2) protect or defend our legal rights or property or our users; or (3) investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of the terms and conditions of using our Site.

In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by Verde Energy, our parent or any subsidiary or affiliated entity are sold, assigned, or transferred, your personally identifiable information may be among the transferred assets.

Unsubscribe: You may unsubscribe from receiving future commercial communications from us by clicking the "unsubscribe" link included at the bottom of any marketing emails we send, or by emailing us or writing to us as provided in the last section of this Policy. However, we reserve the right to send you transactional or informational communications such as customer service communications in connection with the products you have purchased or with respect to changes to our Site or this Policy.

Push Notifications: If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.

We acquire information concerning usage of our Site through two sources: information voluntarily provided by you and cookies. Our web server tracks and collects general information about visits to our Site through the use of “cookies.” Cookies monitor which areas of our Site are highly visited and which are not, allowing us to give you a better web site by letting us track what is useful to you and what is not. Based on this information, we can improve our Site, provide you with tailored information, and save your preferences while you’re at our Site. Cookies are used at many major web sites and do not give us access to any personally identifiable information about you. We do not provide cookie information to any third party other than companies helping us to improve our Site. If you are concerned about the storage and use of cookies and other tracking technologies, you may be able to direct your browser to notify you and seek approval whenever a cookie is being sent to your web browser or hard drive. You may also delete a cookie manually from your hard drive through your browser or other programs. If you are using a mobile or wireless device to view our Site, your mobile or wireless carrier may use cookies or unique identifier headers to transmit certain information about you to third parties. Please contact your mobile or wireless carrier to change or opt out of such setting if possible. Please note, however, that some parts of our Site will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

If you do not wish to participate in interest based advertising via third party advertising networks as described below, or to opt out of the use of certain tracking technologies, go to: or
and follow the simple opt-out process. A couple of important notes about this opt-out tool: (1) it includes all the advertising networks that we may work with, but also many that we do not work with; and (2) it may rely on cookies to ensure that a given advertising network does not collect information about you ("Opt-out Cookies"). Therefore, if you use or buy new computer equipment, change web browser or delete these Opt-out Cookies, you may need to perform the opt-out task again.

At the present time, Verde Energy does not respond to or process “do not track” or similar technical requests not to be tracked.

Verde Energy uses industry standard technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, or disclosure. Verde Energy uses SSL encryption to help prevent unauthorized access to personally identifiable information you transmit to our Site.

While Verde Energy takes the issue of protecting your personally identifiable information seriously, you should exercise discretion in what information you disclose and/or transmit to our Site. Verde Energy cannot guarantee that information sent over the Internet is fully secure, and therefore the transmitted information may be intercepted by others before it reaches Verde Energy. If you are concerned about sending information to Verde Energy over the Internet, please send the information by mail or call us to make other arrangements. Verde Energy is not responsible for the security of information sent over the Internet.

Our Site may contain links to other sites. If you visit or make a purchase from a merchant on our Site, the information obtained during your visit and the information you provide, such as your credit card number and contact information, is provided to the merchant. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content of, or the privacy practices employed by, other sites. Be sure to check their privacy policy when visiting such sites.

Our Site is not directed to children. We do not sell products or services for purchase by children under the age of 13. We do not knowingly collect personally identifiable information from children. We encourage parents to monitor their children's use of the Internet.

Verde Energy may from time to time make changes to this Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personally identifiable information. We will post any revised version of this Policy on our Site. Any changes will be effective on the effective date stated in the revised Policy.

If you have any concerns or questions about any aspect of this Policy, please feel free to contact our Privacy Policy Coordinator as follows:

Privacy Policy Coordinator
Verde Energy USA, Inc.
101 Merritt Seven Corporate Park, Second Floor
Norwalk, CT 06851

As discussed above, you may opt-out of having your personally identifiable information used for marketing purposes. If you wish to exercise this right, please contact our Privacy Policy Coordinator and state that you want to opt-out of such marketing.

Our Mission

Verde Energy is committed to providing consumers with a high value 100% renewable energy offer and outstanding customer service.